Our office is located in Dallas near the SMU Campus. If you need to come by the office, you will need to reach out and make an appointment by contacting dallas@dallassocialclub.com

In order to attend any of our social events or leagues you must be at least 21 years old.

There is no deadline for any of our leagues. We treat them all on a first come, first served (paid) basis. We offer no preferential treatment. Whenever all of our allotted space fills up, is when we cut off registration. Some of our leagues fill quicker than others, so we always encourage people to register as quickly as possible. Just because there is space in the morning, doesn’t mean it won’t fill before the afternoon.

The quickest and easiest way is to register through our website. Just go to the sport you are interested in and click on register. Then click on the specific league you are interested in. You can also arrange to come by our office. We accept all major credit cards, checks and cash. There can be a combination of payments, but it must equal the total amount. We do not hold any spots or guarantee any spots until the full amount has been received. If any offers of split or partial payments are made, the full amount must be paid before the team is included on the league schedule.

Yes. We use a third party for our registration. They use bank-level encryption and are protected and secured by Verisign.

DSSC does not currently have or support any mobile apps. We look forward to adding this in the future.

We do not hold any spots. The only way to get a confirmed spot in a league is to submit a roster and FULL payment. In some leagues, teams are allowed to pay deposits. The team captain is responsible for completing payment. Teams will NOT be added to the schedule until full payment is received.

Once a league is full, there is no way to just add another team to the schedule. We only have a certain amount of hours and weeks that we can play at a particular facility, and we base our capacity on that number.

In most of our leagues we offer both team and individual registration. If you sign up as an individual we will place you together with other individuals that sign up to form a team that way. If the Individual Team(s) fill up, we will reach out to registered teams to see if they have room for you to be added. In the rare instances where we are unable to find a team for you to play with, we will offer you alternatives that include a refund.

If you go to the sport of your choice and click the “Register Now” button, you will see a list of leagues in that sport. Under each specific league, there will be “Team Fees” and “Individual Fees.”  If you do not see “Individual Fees” listed, then that specific league has no space for Indy registration.
Sometimes, coed leagues may sell out of space for one gender before the other. In these cases, you will see a pop-up when you attempt to register.
All spots are on a first-come, first-served basis.

If you are signing up as an individual we can get you and your friend(s) on the same team (depending on availability). If you register through our website, there is a question during registration where you can enter your friend(s)’ name(s).  You can also email us before we put the teams together (at least one week before the league starts). While we do our best, we cannot guarantee that you will be on the same team. NOTE: Individual teams carry more than the minimum number of players to make sure there are enough players every week

If we do not offer the level or league you want as an Individual, you can always put a posting on the appropriate sport group on our Facebook Groups. We do not offer all leagues for individuals because we do not get enough interest to fill a full team. Our Facebook is a great way to put your own posting to get on a team or check and see if another team has put up a posting of their own.

Your confirmation email should tell you when you can expect to hear from us. Although we strive to get you information ASAP, sometimes we are waiting to hear back from captains/players; patience is key!
It is fairly common for Individuals to find out information as late as the day the league begins – often because of teams/players that register very close to the league start date. (And remember, many leagues allow registration after Week 1)

PLEASE don’t take it upon yourself to just show up at a league and ask the on-site staff – they DO NOT have access to that information.

This is a pretty common occurrence. Many teams will register and pay for their league so that they don’t get shut out, while they wait for a bar or company check. Once we receive the check we will refund the person that paid for the league.

We typically post schedules on the website about a week before the league starts. This is all dependent on registrations and when a league fills. Individuals can expect to hear from us a couple days before the league starts about their team and the players on their team. It usually takes longer to get the individual teams put together.

Most of our leagues consist of a 6-7 game regular season followed by playoffs. Specifics for each league are in the league information. The actual # of weeks of a league can vary greatly. Leagues that have a posted end date are a “best guess,” as leagues can easily end up going past the posted end date; all end dates should be considered tentative.

Most of our league games run for about one hour. We list a window of time that each league runs for, and you will play approx one hour within that time frame. Your game times will rotate each week throughout the season. (i.e. – League plays 7-11pm, you may play at 7pm one week and 10pm the next)

The end time listed is when the last game will END (i.e. – League plays 6-10pm, that means the last game will END at 10pm)

In order to register a team, only the captain’s information is necessary. Then the captain will invite players via email to register (for free) by clicking the Add or Manager Players link on their Dashboard. You MUST register online to be on the official roster for a team.

For most of our leagues, we start off by giving everyone a two-week schedule. This allows us to still accept registrations until the second week. It also enables us to tweak things if something comes up or there is a change in the schedule. We will have the full season schedule available online once registration closes.

Most league schedules are not made to accommodate “Bye weeks” (weeks where your team is not scheduled for a game.) Remember that for you to have a week off, it usually means another team will be FORCED to take a week off! If you need a specific game time once or twice during a season, we can usually accommodate those requests. They need to be requested AS EARLY AS POSSIBLE! (at least 8 days prior) Schedule requests CANNOT be honored for playoffs, due to the nature of bracket play

AS SOON AS YOU KNOW that your team is unable to make a scheduled game/match (although remember, you are allowed to use substitute players!) please contact leagues@dallassocialclub.com to let us know. While it will count as a forfeit for your team, we can either get someone else to play against your opponent or at least notify them of the forfeit.

Two forfeits in a season will result in your team’s disqualification from playoffs & 3 will result in removal from the league (see league rules for full forfeit policies)

PLEASE DO NOT DIRECTLY CONTACT YOUR OPPONENT! It may seem like you’re being considerate, but if DSSC is not aware of the forfeit, your good intentions can actually result in a double-forfeit.

Finally, please understand that notifying us of a forfeit after 3:00pm on the day of a game does NOT give us adequate time to notify your opponent. Because although leagues happen at all hours, our office staff works office hours, so we must leave the office each afternoon in time to get all of the leagues set up and prepared each afternoon/evening.

The RSVP function allows teams who use it to help plan attendance for each game. It’s a great tool for team captains. Remember, you can add more players/subs to your roster.

NOTE: The RSVP has nothing to do with the league management. We cannot see your team RSVPs. It is purely a tool for your team to use among yourselves.

Every league includes team jerseys. These jersey shirts will be available at your first game and/or at a Jersey Pick-up Event.
While we encourage you to wear jerseys, you are not required to wear the provided DSSC jerseys. Each league page provides the size breakdown for the included shirts. Additional shirts are available for purchase through our website.

Almost all of our leagues come with jerseys. Since we order them far in advance, we use our historical data to order a bundle with the most common size distribution. Those details are on your league page.
Most leagues can then order additional jerseys as needed to meet the specific needs of your team.
PLEASE NOTE: We do our best to fulfill all custom orders in a timely fashion. However, since we’re NOT a t-shirt company, there are times where we don’t have stock in a certain color/sport. We will let you know when this happens.

We encourage you to participate in our Sponsor Bar Program before and after your games.
ALL city fields fields are strictly NO Alcohol Allowed. If you have alcohol at a city field, you can cause the entire league to be canceled without compensation as well as receive an individual citation.
Private facilities either sell alcohol or allow outside alcohol.
Feel free to EMAIL US for more details.

Visit our Sponsor Bars! These are places for teams to go and get drink or food specials at a great bar with teammates and friends. Please support our sponsor bars, as they help keep the cost of leagues lower!
Many teams get their own sponsors. It is a great way to help defray your cost for playing in the league. Each bar does it differently, but contact the bar and see what they are willing to offer to sponsor your team in our league.

We encourage you to play on multiple teams and even in multiple sports! However, you cannot be a rostered player on more than one team on a given night of the week (same sport OR different sports) since there is no way for us to schedule your games without time conflicts. You ARE allowed to be a non-roster sub for any team during the regular season (as long as you ARE on a roster somewhere that season)

NOTE: Our system is limited in its ability to monitor this rule. Just because you are able to register for multiple teams does not make it okay!

Team captains can login to their account, click on the team name from the dashboard, then click “Edit Team Profile.” Please keep it clean! (NOTE: This option is NOT available from the mobile app or website)

We might be able to switch you to another night/level/location BEFORE the season starts – usually before the schedule is published. It will depend on the status of the league you are currently registered for and the status of the league you wish to move to. (You cannot transfer out of or into a sold-out league.) Switching leagues is dependent upon availability. Once a league starts, we cannot switch teams to another night/level/location.

In most of our leagues, ALL teams make the playoffs (there are some exceptions – if you’re not sure about your league, you can EMAIL US.
Playoffs will start immediately following your regular season. The schedule will be posted after we receive the results from your final week of regular-season play. Once the playoff bracket is posted, adjustments cannot be made to seeding and scheduling requests cannot be honored (due to the nature of bracket play.)

Many leagues offer Team Deposits for team fees over $500. This means that for a set payment (usually $100-$200,) you can secure a team registration, AND possibly lock in the early-bird price. The rest of the team payment is due by the business day before the league begins play. We will charge the card on-file for any teams with a balance due at this time. (i.e. – for a Weds league, the payment must be completed by Monday) Teams will not be included on the schedule until payment is complete.

PLEASE NOTE: Deposits do not offer any added flexibility regarding a team’s withdrawal from the league in question. See our Refund Policy for full details.

GENERAL:
The registration/processing fee (typically between $1 and 5% of cost) is non-refundable even in circumstances where the league or event is canceled.
Refunds will be distributed in the same manner payment was received (credit/check/etc)
There will be a $35 fee for any returned checks.

LEAGUES:
NO refunds will be issued for any requests made less than one week prior to the originally posted start date (no matter what the circumstances).
NO refunds will be issued for those registered in sold out leagues (even when made in the appropriate time frame)

The following fees apply whether you have paid the full fee or a deposit.
Processing fee for refund requests = $25 per individual & $80 per team
This policy also includes anyone injured and unable to play.
If an individual signs up for a league and we are unable to get you in that season, then we will offer the individual adequate compensation (credit/refund) of the player fee.

EVENTS/TOURNAMENTS
Events & Tournaments happen rain or shine and cannot be refunded once purchased.

REFUND POLICY – Public Health Policies:
After the experiences surrounding the COVID-19 outbreak and the measures taken by local and national authorities, our refund policy has been updated regarding public health crises. During a public health emergency causing restrictions on our ability to deliver our services, refunds will not be provided. If interruptions in programs occur due to the situation we will provide postponements and/or credits for future play equal to the value of play cancelled.

Call our weather hotline 24/7 at 972-900-0151. It is updated daily as soon as we hear from our facility partners. In case of a cancelation, we will immediately send out an email to all registered participants. We try to inform you as early as possible, but often these updates don’t come until later in the day. Decisions are made based on what the actual weather has done/is doing, not based on forecasts or potential threats of a storm.
RAINOUTS ARE ONLY OFFICIAL FROM THE WEATHER HOTLINE & EMAIL.
Although we strive to communicate with everyone involved, sometimes people are misinformed. Just because someone “says” there is a cancelation does not make it true!

Usually. Typically games are made up at the end of the season. Example: Week 3 is rained out in a 6-week season; Week 4 will be played as scheduled, and the games from Week 3 will be added on as the new Week 7
Some games MAY not be made up due to scheduling issues – this usually only occurs when teams have been scheduled for more than the guaranteed number of games. Example: You’re in a league guaranteed 6 games, but you are scheduled for 8 games. Not all of those games may be made up, but we will still make sure you reach the minimum

All decisionsby DSSC staff are final.
Rules & Policies subject to change.
All league/event materials (forms, rules, schedules, images, etc) are protected by copyright of DSSC unless otherwise noted.
Full legal disclosures are available on request.