Safety is our primary concern. Here is our full response to COVID-19

Our office is located at 4600 Greenville Avenue in Dallas. General office hours are 9-5:30, but if you need to come by the office, please arrange to do so in advance, as we are often out dealing with leagues/facilities/events/etc. The office phone number is 214-265-5652

In order to attend any of our social events or leagues you must be at least 21 years old.

There is no deadline for any of our leagues. We treat them all on a first come, first served (paid) basis. We offer no preferential treatment. Whenever all of our allotted space fills up, is when we cut off registration. Some of our leagues fill quicker than others, so we always encourage people to register as quickly as possible. Just because there is space in the morning, doesn’t mean it won’t fill before the afternoon.

The quickest and easiest way is to register through our website. Just go to the sport you are interested in and click on register. Then click on the specific league you are interested in. You can also arrange to come by our office. We accept all major credit cards, checks and cash. There can be a combination of payments, but it must equal the total amount. We do not hold any spots or guarantee any spots until the full amount has been received. If any offers of split or partial payments are made, the full amount must be paid before the team is included on the league schedule.

Yes. We use a third party for our registration. They are protected and secured by Verisign. If you have any questions, please call us at 214-265-5652.

We do not hold any spots. The only way to get a confirmed spot in a league is to submit a roster and FULL payment. In some leagues, teams are allowed to split the team fee among multiple players up until the early-bird deadline. Once the early-bird deadline arrives, the team captain is responsible for completing payment. Teams will NOT be added to the schedule until full payment is received.

Once a league is full, there is no way to just add another team to the schedule. We only have a certain amount of hours and weeks that we can play at a particular facility, and we base our capacity on that number.

In most of our leagues we offer both team and individual registration. If you sign up as an individual we will place you together with other individuals that sign up to form a team that way. If the Individual Team(s) fill up, we will reach out to registered teams to see if they have room for you to be added. In the rare instances where we are unable to find a team for you to play with, we will offer you alternatives that include a refund.

If you go to the sport of your choice and click the “Register Now” button, you will see a list of leagues in that sport. Under each specific league, there will be “Team Fees” and “Individual Fees.”  If you do not see “Individual Fees” listed, then that specific league has no more space for Indy registration.

If you are signing up as an individual we can get you and your friend(s) on the same team (depending on availability). If you register through our website, there is a question during registration where you can enter your friend(s)’ name(s).  You can also email us before we put the teams together (at least one week before the league starts). NOTE: Individual teams carry more than the minimum number of players to make sure there are enough players every week

If we do not offer the level or league you want as an Individual, you can always put a posting on the appropriate sport group on our Facebook Groups. We do not offer all leagues for individuals because we do not get enough interest to fill a full team. Our Facebook is a great way to put your own posting to get on a team or check and see if another team has put up a posting of their own.

Your confirmation email should tell you when you can expect to hear from us about a team. You can always contact the office at 214-265-5652 or leagues@dallassocialclub.com to ask questions. PLEASE don’t take it upon yourself to just show up at a league and ask the on-site staff – they don’t have access to that information.

This is a pretty common occurrence. Many teams will register and pay for their league so that they don’t get shut out, while they wait for a bar or company check. Once we receive the check we will refund the person that paid for the league.

We typically post schedules on the website about a week before the league starts. This is all dependent on registrations and when a league fills. Individuals can expect to hear from us a couple days before the league starts about their team and the players on their team. It usually takes longer to get the individual teams put together.

Most of our leagues consist of a 6-7 game regular season followed by playoffs. Specifics for each league are in the league information. The actual # of weeks of a league can vary greatly. Leagues that have a posted end date are a “best guess,” as leagues can easily end up going past the posted end date; all end dates should be considered tentative.

Most of our league games run for about one hour. We list a window of time that each league runs for, and you will play approx one hour within that time frame. Your game times will rotate each week throughout the season. (i.e. – League plays 7-11pm, you may play at 7pm one week and 10pm the next)

The end time listed is when the last game will END (i.e. – League plays 6-10pm, that means the last game will END at 10pm)

In order to register a team, only the captain’s information is necessary. Then the captain will invite players to register (for free) by clicking the Add or Manager Players link on their Dashboard. You MUST register online to be on the official roster for a team.

For most of our leagues, we start off by giving everyone a two-week schedule. This allows us to still accept registrations until the second week. It also enables us to tweak things if something comes up or there is a change in the schedule. We will have the full season schedule available online once registration closes.

Most league schedules are not made to accommodate “Bye weeks” (weeks where your team is not scheduled for a game.) Remember that for you to have a week off, it usually means another team will be FORCED to take a week off! If you need a specific game time once or twice during a season, we can usually accommodate those requests. They need to be requested AS EARLY AS POSSIBLE! (at least 8 days prior) Schedule requests CANNOT be honored for playoffs, due to the nature of bracket play

All of our participants get a league t-shirt of some kind.
Some leagues get jerseys. These jerseys will be available at your first game and/or at a Jersey Pick-up Event.
All other leagues will get a league shirt that changes each season. These are usually available around the 6th week of the season.

We encourage you to participate in our Sponsor Bar Program before and after your games.
ALL city fields fields are strictly NO Alcohol Allowed. If you have alcohol at a city field, you can cause the entire league to be canceled without compensation as well as receive an individual citation.
Private facilities either sell alcohol or allow outside alcohol.
Feel free to EMAIL US for more details.

Visit our Sponsor Bars! These are places for teams to go and get drink or food specials at a great bar with teammates and friends. Please support our sponsor bars, as they help keep the cost of leagues lower!
Many teams get their own sponsors. It is a great way to help defray your cost for playing in the league. Each bar does it differently, but contact the bar and see what they are willing to offer to sponsor your team in our league.

We encourage you to play on multiple teams and even in multiple sports! However, we recommend that you DO NOT play on more than one team on a given night of the week (same sport OR different sports.) We will not be able to schedule your teams to avoid conflicts.

Team captains can login to their account, click on the team name from the dashboard, then click “Edit Team Profile.” Please keep it clean!

We can probably switch you to another night/level/location BEFORE the season starts. It will depend on the status of the league you are currently registered for and the status of the league you wish to move to. Switching leagues is dependent upon availability. Once a league starts, we cannot switch teams to another night/level/location.

In most of our leagues, ALL teams make the playoffs (there are some exceptions – if you’re not sure about your league, you can EMAIL US.
Playoffs will start immediately following your regular season. The schedule will be posted after we receive the results from your final week of regular-season play. Once the playoff bracket is posted, adjustments cannot be made to seeding and scheduling requests cannot be honored (due to the nature of bracket play.)

GENERAL:
The registration/processing fee (typically $1-$8, but exact amounts vary) is non-refundable even in circumstances where the league or event is canceled.
Refunds will be distributed in the same manner payment was received (credit/check/etc)
There will be a $15 fee for any returned checks.

LEAGUES:
NO refunds will be issued for any requests made on or after the original start date (no matter what the circumstances).
7+ business days prior to league start date = $25 processing fee
1-7 business days prior to league start date = $50 processing fee.
This policy also includes anyone injured and unable to play.
If an individual signs up for a league and we are unable to get you in that season, then we will give the individual a refund of the player fee.

REFUND POLICY – COVID-19 Update:
Due to the circumstances surrounding the COVID-19 outbreak and the measures being taken by local and national authorities, our refund policy has been updated. We will not be able to provide refunds for any registrations effected by the COVID-19 outbreak and restrictions being placed on our ability to deliver our services during this time. If interruptions in programs occur due to the current situation we will provide postponements and/or credits for future play equal to the value of play cancelled.

EVENTS/TOURNAMENTS
Events & Tournaments happen rain or shine and cannot be refunded once purchased.

Call our weather hotline 24/7 at 972-900-0151. It is updated daily after 4pm. In case of a cancelation, we will immediately send out an email to all registered participants. We try to make a decision as early as possible, but oftentimes weather does not break until late. We make our decisions based on what the actual weather has done/is doing, not based on forecasts or potential threats of a storm.
RAINOUTS ARE ONLY OFFICIAL FROM THE WEATHER HOTLINE & EMAIL.
Although we strive to communicate with everyone involved, sometimes people are misinformed. Just because someone “says” there is a cancelation does not make it true!

Usually. Typically games are made up at the end of the season. Example: Week 3 is rained out in a 6-week season; Week 4 will be played as scheduled, and the games from Week 3 will be added on as the new Week 7
Some games MAY not be made up due to scheduling issues – this usually only occurs when teams have been scheduled for more than the guaranteed number of games. Example: You’re in a league guaranteed 6 games, but you are scheduled for 8 games. Not all of those games may be made up, but we will still make sure you reach the minimum